ServerAdminz offers outsourced server management services to Data centers, ISPs, and hosting companies all over the world at an affordable price. By choosing us as your server management partner, you can rest assured that your servers are handled by trusted and highly experienced professionals. Our experts will work every minute of the day and make sure that your server is operating at maximum efficiency. We are available round-the-clock to assist you.
Server Management Plans and Features
Monthly Billing
- Upto 10 Servers
- 24/7 Coverage
- Server Administration
- Control Panel Administration
- Unlimited Domains per server
- 30 min Average Response Time
- No Setup Fee
- Certified Engineers
Certifications
Certifications are a recognition for the efforts we put in to offer the best quality services by adopting industry best practices and measures.
Why Hire Server Engineers From ServerAdminz?
Frequently Asked Questions
We believe our partners and ventures are key to the future success!
All most all flavours of Linux/Unix and Windows are supported by us.
You can escalate your issues by opening ticket at Escalation Department or by sending an email to escalations@serveradminz.com
You can submit your concerns and complaints by opening ticket at Quality Assurance Department or by sending email to qa@serveradminz.com
We support almost all control panels like cPanel, Plesk, DirectAdmin, Helm, WebMin, Kloxo, InterWorx and SolusVM with Xen and OpenVZ virtualization.
The following services are monitored : Root Partition, Total Processes, Server Load, CSF, Free Space, MYSQL, Mail Queue, ServerTime, HTTP, Zombie Processes, Clam, FTP, IMAP, SSH, SSMTP, PING, Swap Usage.
In Server Audit, we will perform Enterprise Server Hardening and provide you a detailed Audit report about your server. The report include present condition of your server, the steps that we have done and the changes that we have made to tweak and secure your server.
The difference is basically in experience and skill set. L1 technicians have 0-1 years of experience, while L2 technicians have 2-4 years of experience. L3 technicians have 5+ years of experience.
We monitor your server’s various services like apache, DNS, mail, ftp, pop3, server load and free disk space 24/7 using Opensource monitoring tools. Since we are “proactively” monitoring the resources and working tirelessly to make sure that services stay online 24/7, you might notice that our technicians have already been taken care of any issue even before you start checking about an alert.
Resolution Time is the total time taken to resolve a ticket, starting from the time it was opened. In most cases, our technicians are able to maintain a resolution time of 6 hours. However some cases will require more time than usual, like migration, data restoration, malware scan etc.
Response time is the maximum amount of time taken for a technician to reply to a ticket tagged ‘New’ / ‘Customer Reply’. We offer a guaranteed response time of 15 to 30 minutes depending on the support plans.
Yes. We provide free phone support with dedicated support plans. You can also purchase Phone Packs from the url https://www.serveradminz.com/phone-support/
With ServerAdminz, you can authorize us to have a senior technician call your customer on your behalf for resolution of their high priority or complex issues. Speaking from our experience, most tickets that go wayward and result in bad review from your client on Internet Forums can be avoided very easily with a direct conversation and proper analysis of the issue they are stuck with.