This is the most affordable plan where we handle right from basic Level 1 issues to more complex Level 3 cloud administration critical tasks including escalations.
Customers have the option to select plan according to the instances required, which help you to gain higher efficiency with lower cost. You will get to work with the same team of techs every day, with guaranteed response times, and level 3 support.
Choose Your Plan
- Support
- Team Coverage
- Helpdesk Support
- L1 Support
- L2 Support
- L3 Support
- Database Monitoring
- Escalations
- Response Time
- Resolution Time
- White Label Support
- Certified Engineers
- Setup Fee
- Technical
- AMIs/Instance Management
- Basic Patch Management
- AWS Users/Groups Management
- Advanced Patch Management
- Backup Management
- VPC Firewall Management
- Load Balancer & HA
- Expert Advice (cost saving)
- Physical Server 2 Cloud Migration
- DDOS Management
- Instance Optimization
- Cloud Infrastructure Design
- Instance Hardening & Security
- Monthly Security Audit
- Automation
- Research & Development
- Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
10 Instances/month
$499/ month
- 24/7
- 30 Min
- 8 Hours
25 Instances/month
$999/ month
- 24/7
- 30 Min
- 8 Hours
50 Instances/month
$1499/ month
- 24/7
- 30 Min
- 8 Hours
Unlimited
- 24/7
- 30 Min
- 8 Hours