ServerAdminz offer customizable cloud support plans to our customers. With our highly qualified cloud certified engineers, we are capable of providing 24/7 technical support and real-time critical cloud management.
An expert team will be there for your cloud servers round the clock and will manage everything that the server need. This is a premium plan where we handle right from basic Level 1 issues to more complex cloud administration critical task including escalations.
Choose Your Plan
- Support
- Team Coverage (4 - 5 Techs)
- Tech Coverage
- Helpdesk Support
- L1 Support
- L2 Support
- L3 Support
- Database Monitoring
- Escalations
- Number Of Tickets
- Number Of Instances
- Response Time
- Resolution Time
- White Label Support
- Certified Engineers
- Setup Fee
- Technical
- AMIs/Instance Management
- Basic Patch Management
- AWS Users/Groups Management
- Advanced Patch Management
- Backup Management
- VPC Firewall Management
- Load Balancer & HA
- Expert Advice (cost saving)
- Physical Server 2 Cloud Migration
- DDOS Management
- Instance Optimization
- Cloud Infrastructure Design
- Instance Hardening & Security
- Monthly Security Audit
- Automation
- Research & Development
- Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
L1 Tech
$999/ month / tech
- 24/7
- 8 Hours
- Unlimited
- Unlimited
- 30 Min
- 8 Hours
L2 Tech
$1499/ month / tech
- 24/7
- 8 Hours
- Unlimited
- Unlimited
- 30 Min
- 8 Hours
L3 Tech
$1999/ month / tech
- 24/7
- 8 Hours
- Unlimited
- Unlimited
- 30 Min
- 8 Hours
Team Lead
$2499/ month / tech
- 24/7
- 8 Hours
- Unlimited
- Unlimited
- 30 Min
- 8 Hours